This big project was on July 21, 2021. This customer has bought from us many times. This time, the customer bought the mezzanine rack. The racking is used for storing tyres and metal products. The racking loading capacity ranges from 500 kg to 3000 kg per pallet. The flooring loading is 400 kg per square meter. Use a pallet truck on the mezzanine racking. His customer is very satisfied with our mezzanine racking. This customer is very trusting of us, so he gave us this big project, a total of 11 containers of mezzanine racking order. He said Aceally offers good quality products to them, and their customers have good comments on the product and service. We keep a very good long-term business relationship with this customer.
This project is complicated in design, and the customer met with many tough problems. Many other suppliers refused to design and quote for this project. Aceally is very patient and does very well in service. We solved the customer’s all kinds of problems. It took us about 45 days to get this project. From inquiry to placing an order, our engineer designed drawings for the customer about this project more than 20 times. The customer accepted our design. With our engineer’s skillful designing and experience, Aceally considers everything. The unique design and cost control, and excellent service enhanced the customer’s confidence in getting this order. He said it was thanks to Aceally’s help, they got this project and showed great gratitude to us. That is the reason why he often places an order with us.